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Helpdesk

ASSIST

Outsource your helpdesk to DATACORP: Simple and Cost-Effective. We provide an affordable, scalable, technical remote Help Desk that allows you to lower operating expenses while providing your staff with a robust 24x7x365 SLA-driven support desk.

BACKUP 

ASSIST

Managed data protection, replication, failover, and data recovery capabilities to continuously protect your business critical data and applications. Additionally, it allows you to meet your recovery time objectives (RTO) in hours instead of days/weeks, to ensure your critical business processes can resume quickly after a disaster and mitigate any potential loss of critical data.  

DATA CENTER

CLOUD ASSIST

DATACORP’s Data Center and “Cloud” Assist offering is an easy and affordable way for you to manage your co-located or “Cloud” hosted infrastructure and allowing you to leverage our staff as a true extension of your IT operations.  With our pre-defined SLA’s, you can be assured that your IT needs will be addressed so you can focus on your core competencies, leaving data center infrastructure.

MAINTENANCE 

ASSIST

Allows you to drastically reduce your annual maintenance agreements across your leading technology platforms IBM, HP, DELL, EMC, Dell, and Cisco. With our multi-vendor maintenance program offering, you truly “Do Much More With Less” by choosing DATACORP!

CISCO 

ASSIST

Fully managed SLA-driven Managed Service Agreement (MSA), combined with a proven SMO (Support Management Office) methodology. We can offer a cost-sensitive, comprehensive outsourcing service for proactive monitoring and management of Cisco’s IP Communications (i.e. CallManager, CallManager Express, Unity). Router, Switches and Wireless environments.

CITRIX-VMWARE 

MICROSOFT ASSIST

Provides proactive monitoring, maintenance, and management of your Microsoft, Citrix and/or VMWare server infrastructure through a managed and flexible SLA-driven MSA, combined with a proven SMO methodology and complemented by DATACORP’s commitment to adhere to best practices and service delivery models.

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